I employed a company to insulate my three story house in 2011. They started Insulating it in August of 2011...They said it would be a 3-4 day job. They installed it in 0.5"-8" lifts all in the same cavity, this left burned insulation and voids. They removed what they told me was the bad insulation and in the process cut many electrical wires. They fixed this. They then reinstalled too thick again in some spots and removed again. They then installed it for a 3rd time. The areas that I thought were good are now separating from the structural members leaving voids. As of October 2012, 1 year and 2 months of dealing with the contractor I told them I want proof that what has been installed carries a warranty or I want my money back and I will fix the problems myself. They have yet to provide me with this warranty. I have spent many hours in the house looking at what is bad and they need to fix. I am frustrated, 14 months of additional rent due to their negligence. I would like to know how I can get proof that the product carries the manufacturers lifetime warranty, or has it been installed improperly throughout the entire house. Desperately awaiting your response.
RetroFoam of Michigan has more than 15 years of experience insulating thousands of homes and pole barns across the lower peninsula. We hear a lot of misconceptions about foam insulation and work to make sure we clear up any wrong ideas about foam insulation. Our staff helped us put together this list of misconceptions adding their insights to dispel any misinformation.